Post forum/site bugs [Archive] - Kung Fu Cinema Forums

Mark Pollard

10-29-2007, 10:48 PM

teako170

10-29-2007, 11:10 PM

Downtime should hopefully be no more than a day.

http://www.barbneal.com/wav/ltunes/Bugs/Bugs84.wav

;)

gfanikf

10-29-2007, 11:10 PM

Within a week, Kung Fu Cinema will be moving to a brand new, upgraded server to improve performance. That means KFC and its forums will experience brief downtime.

I'll attempt to post a second notice 24 hours before the site is temporarily shut down. Downtime should hopefully be no more than a day.

NO!!! I'll actually have to do my work :(. Seriously, always good to hear of sever updates and such as the benefit almost always outweighs the negative.

Mark Pollard

11-27-2007, 11:14 AM

The server move has been completed and most everything is working. There are a few issues though. One is that all incoming avatars were automatically resized to 80x80. If you want your avatar larger you will have to re-upload the image. I need to move the user info to a left margin and perform some other cosmetic fixes as time permits.

If anyone notices any technical problems, post a reply here or e-mail me. One issue I am already aware of is that a couple new post links in the main directory are not working properly. I believe the issue is related to how caching works and it should correct itself as people begin posting in the forums again which in turn refreshes the cache.

Iron_Jinon1

11-27-2007, 11:35 AM

password recovery at least is down,had to register again:mad:

Mark Pollard

11-27-2007, 11:44 AM

I applied a fix and tested it with my old imported account. I was able to log in. I'd like to know if you are still unable to log in with your old account or if anyone else is having the same problem.

D_Davis

11-27-2007, 12:58 PM

Wow - these new forums are really, really slow. Takes about 10 seconds for each new page to load.

venomsfreak

11-27-2007, 02:32 PM

It's really slow for me too, and it keeps taking me to a page that says "No thread specified" or something like that when I try to get into different threads.

Mark Pollard

11-30-2007, 12:04 AM

Page load times should be improved as of this morning.

ironfistedmonk

11-30-2007, 01:38 AM

Your advertising banners keep popping up and covering the part of the screen which shows your login name and your private messages option, are you aware of this?

Mark Pollard

11-30-2007, 01:55 AM

I need more information so I can troubleshoot this problem. Screenshots, the browser you're using or any additional info would help. Is it a particular ad that is causing this problem, as in a flash ad that is expanding? Or is the banner offset from the header?

Mark Pollard

11-30-2007, 02:23 AM

I set the banner to a fixed width. Because I cannot reproduce the original problem I need feedback to know if this has helped.

Sifu

11-30-2007, 02:50 AM

The main thing I'm unhappy about is the fact that ALL my subscriptions are gone! I'm gonna have to look around the forums and resubscribe to all my faves :( That really does suck. And why was the avatar size changed!!

Mark Pollard

11-30-2007, 03:05 AM

I am trying to correct as many of these issues as possible.

All the old avatars are still in the system. I'm not not sure if I will be able to relink them with users but I have turned on avatar uploading so you can reload your own avatar.

I haven't had a chance to look at the subscriptions issue yet. I apologize for the inconvenience.

Sifu

11-30-2007, 03:10 AM

No proble, I've already resubscribed to most of them that I used to have. Ok, I see, my avatar is back. But why has it been resized to 80 pixels? Will that be changed as well, or are those the new requirements? Because it still reads "The maximum size of your custom image is 100 by 100 pixels or 39.1 KB" below the uploader.

Mark Pollard

11-30-2007, 03:16 AM

For reasons I cannot explain, the migration tool I used automatically resizes all the avatars to the default, even though I have the setting at 100x100. I suggest reloading the avatar to get the full size again. It will just write over the 80x80 avatar.

Sifu

11-30-2007, 03:22 AM

I just tried and it's telling my the avatar is too big, even though the same one worked before. By the way, the Youtube feature is on the fritz as well if you haven't noticed. I know you have enough to work on as it is, I just thought I'd tell you.

Mark Pollard

11-30-2007, 03:26 AM

What is the original file size of your animated gif?

Sifu

11-30-2007, 03:32 AM

Here, I might as well just link it. It'll make it easier.

http://img125.imageshack.us/img125/3530/imageeo6.gif

http://img125.imageshack.us/img125/3530/imageeo6.gif

If you look above, you can tell that the new requirements just resized my .GIF, it looks thinner. If that's the best we can do I'll just leave it. No biggie.

teako170

11-30-2007, 03:41 AM

By the way, the Youtube feature is on the fritz as well if you haven't noticed. I know you have enough to work on as it is, I just thought I'd tell you.

Yeah, I just noticed that myself. I hope you can get that feature back Mark. It was probably one of my favorite aspects of the new forum. Or should I say the "old" new forum.

On a positive note, I really like this current layout better. Reminds me of the old stomping grounds (sniff)

OK, OK.
Break time over.
Back to work
Where's my YouTube icon?
Where's my PMs?
Where's my Triple tall nonfat extra hot no foam latte?
:D

Mark Pollard

11-30-2007, 03:42 AM

Youtube vids are working again.

T2uDBttbuGg

Mark Pollard

11-30-2007, 03:56 AM

If you look above, you can tell that the new requirements just resized my .GIF, it looks thinner. If that's the best we can do I'll just leave it. No biggie.

Your file size was too big. I have upped the file size limit for average size animated gifs.

Where's my PMs?

Old PMs are still in the database but getting them reattached to users is my current challenge. I don't know how long it will take to resolve yet.

sikmao

11-30-2007, 08:06 AM

i imagine that you've heard this already, but it still takes the pages longer to load. can that be fixed?
thanks for all the effort you put into this, it is VERY MUCH APPRECIATED!!!

oldeschool17

11-30-2007, 12:11 PM

Some things ive noticed:
1)allready mentioned, but it's slow as hell to browse the forums
2)Im trying to create a new thread and its taking forever for the page to load up and i cant post the thread cause the post/submit button is not showing up. Attached are screens(i had text in the text box, but deleted it when i edited this screenshot in photoshop)
http://img2.freeimagehosting.net/uploads/00831b3e43.jpg (http://www.freeimagehosting.net/)

Morgoth Bauglir

11-30-2007, 12:13 PM

Yeah it is taking between 30-120 seconds to load each page. Sometimes longer:eek::eek:

oldeschool17

11-30-2007, 12:16 PM

just noticed i couldnt save after editing a post either.

3)Im using Opera, and i noticed that I cant use Mouse Gestures(specifically back/rewind) when im in a section of the forum and want to go back to the main list of forums. However, i can mouse gesture forward.

Mark Pollard

11-30-2007, 02:48 PM

There was a rare network failure that occured over the last 12 hours that was unrelated to our recent server move. Yet it had a big effect on load times and access. I am still working with the server host team to get the site running properly so that page load times are improved. As of 2:30 AM Eastern, pages are taking about 10-12 seconds for me to load which is unacceptable. I'm trying to get it down to three seconds or less. Problem is, there is no way to know exactly how well a server will handle the kind of load that KFC gets until it's tested. I've already upgraded twice in the last 48 hours.

Edits should be saving. The problem is that once submitted the page is not redirecting back to the previous page like it should so it looks unresponsive. That problem will be fixed.

I'm not sure what the problem is with going back in Opera. I do use Opera on occasion but haven't had time to test it thoroughly with this site. I have noticed that Opera has trouble going back on Digg.com and other popular sites that are database-driven.

Mark Pollard

11-30-2007, 05:27 PM

Network slow downs at the data center where the KFC server is housed are expected to be repaired by 11AM EST today. For approximately the last 24 hours this has been the reason why the forums and the entire site have been loading slow.

I keep calling these guys every couple hours to check on the progress because that's about all I can do as it has nothing to do with the server itself or anything on it.

You know, I find it curious that they started having problems right after I moved KFC to this location. I suspect they were not prepared for a flood of martial arts movie fans! Clearly, their kung fu was no good.

vengeanceofhumanlanterns

11-30-2007, 06:50 PM

Hi Mark, accessing (sometimes I still can't) and moving about the new site is slow as hell. I haven't had time to try any of the other features yet.

vengeanceofhumanlanterns

11-30-2007, 06:52 PM

Hi Mark, accessing (sometimes I still can't) and moving about the new site is slow as hell. I haven't had time to try any of the other features yet. I have high speed cable internet service.

vengeanceofhumanlanterns

11-30-2007, 06:55 PM

I should've read the last page's posts. All in good time. Can't wait, this is gonna be great.

Sifu

11-30-2007, 07:11 PM

Same here, slow as hell.

teako170

11-30-2007, 10:15 PM

You know, I find it curious that they started having problems right after I moved KFC to this location. I suspect they were not prepared for a flood of martial arts movie fans! Clearly, their kung fu was no good.

Yeah - off with their heads. Down with the Manchus! ;)

Well, at least its good to know that things are getting resolved - slowly, but surely.

Sifu

12-01-2007, 10:25 AM

I'm not trying to whine, but I've noticed since you've started this renovation that's caused the pages to load so slowly the post per day and new members joining has sharply declined in the past 3 days! It's gettin bad, some dudes that used to come on all the time are AWOl right now. This post alone took 2 minutes to load and it took me 3 to load my usercp :(

sikmao

12-02-2007, 04:20 AM

man oh man! it's getting DELIRIOUS, having to wait for these pages to load up!!! is there something that can be done to fix this problem? it's becoming a headache, to try & navigate through this mess!

Chinatown Kid

12-02-2007, 06:30 AM

This site is working terribly, I haven't even bothered trying to post here the last several days because everything is working so slowly:(. Hopefully the problems will be fixed shortly and the forums can get back on track.

oldeschool17

12-02-2007, 07:18 AM

this reminds me of dialup!

Morgoth Bauglir

12-02-2007, 08:03 AM

A couple nights ago it was taking 30-120 seconds to load, and tonight it is taking about 10 seconds. it is improving!:)

Mark Pollard

12-02-2007, 11:38 PM

The site is still experiencing network slowdowns due to packet loss at a central data center. Technicians have assured me that the problem is being corrected even as it drags on longer than originally predicted.

Part of the solution involves moving servers to a new data center that is better equipped to deal with bandwidth bottlenecks. This is happening in stages with groups of servers being moved at a time. Kung Fu Cinema has yet not been moved and I have been given no timeline for when it will. But the process is ongoing.

If slow page loading continues beyond an endurable length of time, I will seriously consider moving to a new company altogether. Trust me, this is the last thing I wanted to see happen when I moved servers. I am just as frustrated as everyone else. I can only ask that users be patient while the problem is resolved. At this point I am waiting to see if the host company can fix this problem. If not, I'll find another solution.

The Dragon

12-03-2007, 09:27 AM

At least you're aware of the situation and are already engaged in coming to some sort of resolution. :) At first I thought it was only my PC, and now that i've been informed, am anxiously awaiting the correction.
:cool:

Sifu

12-03-2007, 09:45 AM

If slow page loading continues beyond an endurable length of time, I will seriously consider moving to a new company altogether.

Uh oh, does that mean our posts will be non-existent :confused: square one!

Morgoth Bauglir

12-03-2007, 09:57 AM

I imagine all posts will be transferred like they were from the ezboard. Nothing important should be lost.

hopefully things improve or you make a switch soon Mark. It is sad that some people seem to have stopped coming around.

Iron_Jinon1

12-03-2007, 11:26 AM

[QUOTE=Morgoth;39823It is sad that some people seem to have stopped coming around.[/QUOTE]
taking page to load from 45 seconds to 150 seconds+sometimes never connects makes pretty damn frustrating to browse through forums>_<:(.Waiting things to get better,week ago it was perfect:eek:

Morgoth Bauglir

12-03-2007, 12:06 PM

It seems to change by the hour. Right now pages are loading instantly for me, but most of the time I can't even get on. Hope to see you back soon Iron jinon!

vengeanceofhumanlanterns

12-03-2007, 06:22 PM

The problem will be corrected soon. People have to show a little patience. Marks doing everything he can to improve this forum.

Iron_Jinon

12-03-2007, 06:40 PM

right now it seems to be ok..pages dun take eternity to load and password recovery is fixed(lost mine when site moved into other server).:)

Sifu

12-04-2007, 12:37 AM

Huzzah!

Elvis Mantis

12-04-2007, 03:17 AM

It was much snappier before the big change. It's consistently s-l-o-w, not good. In this day and age, no reason that pages should load this slowly.

Mark Pollard

12-04-2007, 04:22 AM

I just got off the phone with the data center that houses this server. According to them, "technicians are working around the clock" to fix the slowdowns as quickly as possible.

The reason why page load times vary so much is that it's based on usage. The problem relates to how many people are trying to access the servers on this particular network. There are many web sites on the same network and they're all suffering the same problem, although it should gradually become better as servers are moved to a new network.

I still have no updated ETA for a definitive end to these slowdowns. Hopefully, things will get sorted out in the next couple days.

A lot of people are not visiting the site for the obvious reason that it is taking too long to load and at peak times they can timeout altogether. I know because I'm having the same problems that everyone else is. I'm sure that once this situation is resolved folks will come back and we'll get back to the business of conversing about martial arts movies.

For the record, this is the first time a network problem like this has ever happened since I began operating Kung Fu Cinema in 2001. I've had all of two days of outages in that time due to a server relocation. The good news is that not only is Kung Fu Cinema now running on a new and improved server but the data center it will be moved to soon is brand new as well.

Sifu

12-04-2007, 04:23 AM

What I don't understand is why after all this we still can't upload pics in our signatures!

Mark Pollard

12-04-2007, 04:34 AM

Once the site is working normally again I'll put the option of having images in signatures to a vote because some folks are opposed to it. Images can start to look spammy when a poster only writes a couple lines and posts several times on one page.

Markgway

12-04-2007, 06:40 AM

Will this mean that I can edit previous posts?

I know I've asked this before but I've yet to receive any answer.

Mark Pollard

12-04-2007, 07:28 AM

Markgway, you should be able to edit your own posts. I just tested it. Can you describe for me in greater detail the problem you are having?

Le Péril Jaune

12-04-2007, 09:40 PM

I can't edit my pre-servermove posts either. And my name has become a mess again:(.

Markgway

12-04-2007, 10:27 PM

Yeah, can't edit pre-server move posts, which I already had to redo when we came here from KFF. I really don't want to have to do them again, especially so soon after the last time. When I was positive about the move to this forum I didn't realise there would be so many issues. :(

Mark Pollard

12-05-2007, 02:00 AM

The previous network problems that have been affecting this site should be fixed now. The server was moved to a new network early this morning and we're settled into our new server.

Le Péril Jaune, your name has been corrected.

Markgway, I am running a series of maintenance tasks in an attempt to refresh the forum registry and reconnect users with posts prior to this most recent server move.

I am still attempting to restore old PMs.

EDIT: Correction, the server has not yet been moved to a new network as I had hoped following several hours of downtime earlier today. Technicians in the data center are still working on the problem.

DAJIZZARIZZA

12-05-2007, 02:39 AM

it's VERY VERY slow and sluggish ,.. why ?

takes forever to browse around ,.. i click on one post and after it takes forever,... i go somewhere else (another site).

i hope this matters ,.. letting you know this and i lost PM'S

Mark Pollard

12-05-2007, 03:07 AM

DAJIZZARIZZA,

The site is slow because the network at our server's data center is experience techincal difficulties related to packet loss. They are working on the problem and are trying to fix it as quickly as possible. I have noticed some minor improvements over a few days ago but the problem will not be resolved entirely until they move our server to a new network. I am contacting them at least once a day to get updates on when this will take place.

As for the lost PMs, I am aware of the problem and I believe I have found a solution. It may take several days for me to restore them but I'm definitely working on it.

Tosh

12-05-2007, 03:09 AM

^Maybe try reading a couple pages back then you'll know.

I have patience this will all get worked out. I do seem to get logged out often, thankfully it still posts what I write so no biggie really.

Sifu

12-05-2007, 03:59 AM

Now this is more like it! The speed is perfect now, I'm postin off the chain now! The only thing left now for me is the fact that I can't quick edit correctly. Normal advanced edits work fine though.

But now I just noticed that our post counts (http://kungfucinema.com/forums/memberlist.php?&order=DESC&sort=posts&pp=30) have been all jumbled up, mine says 28, when originally it was a little over 200! And I know that Markgway does not have over 600!!

Any news on when we'll be getting the ability to upload pics in our signatures, after all this I thought we'd finally be able to do it. We should run a poll right now, have it run for a week. I'm gonna do it now ok Mark, is that fine, it'll be here (http://kungfucinema.com/forums/showthread.php?p=39943).

http://kungfucinema.com/forums/showthread.php?p=39943

Mark Pollard

12-05-2007, 04:58 AM

Sifu,

It is nice to see improvements but we're not out of the woods yet as they say. There may still be periodic spikes that cause slowdowns until the problem is completely resolved. We're getting there though thankfully.

I am currently working on posts and posts counts which is why the numbers have changed. For most members, the number currently reflects the number of posts since our most recent move. I am in the process of reconnecting users with all of their posts and their PMs.

Markgway's post count is actually accurate as it reflects all of his posts, including those imported from ezBoard. Mark, you should be able to edit all of those posts now.

Over the next few days I am going to get all of the posts and PMs from before the most recent move updated and reconnected to users.

Thereafter, I'll begin the longer process of updating old ezBoard posts so everyone will be able to edit all of their posts. I'm also going to allow everyone to delete their own posts. This will allow users to clean up their own account by pruning old or obsolete posts if they so choose. We have plenty of storage space for posts on the new server but trimming out the fat will make searching the entire site less of a headache.

As for the poll, thanks for setting that up. So long as we get a decent number of people voting I'll happily go with whatever the majority wants.

Sifu

12-05-2007, 05:13 AM

Yeah, I've been getting the same thing for a while, don't know what it is. Mark'll probably fix it in time :cool:

Thereafter, I'll begin the longer process of updating old ezBoard posts so everyone will be able to edit all of their posts.

Darn, does that mean I won't be one of the top 5 posters any longer. That was a cool distinction!

Mark Pollard

12-05-2007, 05:20 AM

Daigoro,

The ad only looks that way if that is as far as your browser will stretch horizontally at your present resolution. I'll come up with something that scales more elegantly eventually but that's a low priority at the moment. I had to apply a quick fix earlier when the ad was covering up the login area.

The error message is site wide and is likely a result of a piece of unused script that I have yet to isolate. It's a little annoying to see but isn't having any impact on the functionality of the site.

Oh the joys of web design. If I had my way, everything would be tested to perfection offline and implemented flawlessly in one fell swoop.

Markgway

12-05-2007, 08:10 AM

Can edit my old posts now... thanks Mark. :)

Morgoth Bauglir

12-05-2007, 08:45 AM

Le Péril Jaune

12-05-2007, 06:51 PM

Thank you for fixing my name Mark, I still can't edit old posts though (my name is still a mess in them).

Sifu

12-05-2007, 07:44 PM

Is there any way it can be like it was on the old forum where you have to click on a user's name to see how many posts they have? Maybe then I wouldn't have to hear Sifu talk about his post count so much:p

Hey, I've only talked about them once :o I'm just proud, but yeah, I second that about the profiles.

Morgoth Bauglir

12-06-2007, 05:50 AM

Hey, I've only talked about them once :o I'm just proud, but yeah, I second that about the profiles.

you can talk about it all you want, I don't care, but just to be clear you haven't talked about it just once. You talk about it a lot. 3 times in this thread alone. Like Jack Long says in 7 Grandmasters. Have honor, not pride:D

And some good news. The quick edit function is working properly. Yes!

Mark Pollard

12-06-2007, 07:19 AM

All user PMs have been restored.

Sifu

12-06-2007, 07:36 AM

you can talk about it all you want, I don't care, but just to be clear you haven't talked about it just once. You talk about it a lot. 3 times in this thread alone. Like Jack Long says in 7 Grandmasters. Have honor, not pride:D

And some good news. The quick edit function is working properly. Yes!

Find these three, and then come back and talk to me about it. I've only mentioned post counts twice, once about the fact that they were low. Second about being in the top 5. Only once did I mention that. And I was kidding about being proud.

As Stephen Chow said in Kung Fu Hustle, “What're you looking at? Never seen an ice cream thief before?”

I don't wanna talk about it anymore ;)

Morgoth Bauglir

12-06-2007, 07:47 AM

Find these three, and then come back and talk to me about it. I've only mentioned post counts twice, once about the fact that they were low. Second about being in the top 5. Only once did I mention that. And I was kidding about being proud.

As Stephen Chow said in Kung Fu Hustle, “What're you looking at? Never seen an ice cream thief before?”

I don't wanna talk about it anymore ;)

Like I said, I don't care. I just think its odd for someone to talk abotu how many posts they have all the time. And do you want me to point out those posts or not? At the start of your post you say you want me to point them out, and then you say you don't want to talk about it anymore. which is it?

Sifu

12-06-2007, 07:52 AM

I don't wanna post in that thread again pertaining to this matter!

PM time. Check yours.

Morgoth Bauglir

12-06-2007, 07:55 AM

I don't wanna post in that thread again pertaining to this matter!

PM time. Check yours.

My PM box says 0 unread and 14 total. Why should I be checking my PMs?

Gir

12-07-2007, 07:54 AM

I can't post in any of the threads, except apparently this one.

*EDIT* After several trys I can post in other threads again. Hmmmm....

Mark Pollard

12-08-2007, 03:22 AM

Gir, I haven't heard of anyone else having that problem yet. I'm glad it resolved itself. I'm guessing it may have been your browser cache had not updated when you last attempted to log in.

ShawBrothers

12-14-2007, 05:50 AM

i got a problem with the clock, im in east canada (east time) and for having the near "right" time i miss a -13 hour (it stop at 12) when i use my real time set -5 hour, at 17:55 here the board is at 01:55am, hope it could be settled, thanks

All times are GMT -12. The time now is 06:51 PM.

what i need is

All times are GMT -13. The time now is 05:51 PM.

Sifu

12-14-2007, 06:07 AM

i got a problem with the clock

Me too! Since the changeover as well, it seems that I'd have to change it to the wrong time zone for it to be right. philippines or something :D

Mark Pollard

12-14-2007, 01:17 PM

The forum software is automatically calibrated to the server's clock which is in Arizona. I haven't had time to figure out how to manually reset the clock to proper GMT time yet. It's on my to do list though.

Tosh

01-24-2008, 04:28 AM

This has nothing to do with the forum, but the main page for the site hasn't loaded up properly for some time now, I get the top banner, the header and a side bar but the rest of the page looks like it cuts off, I thought for the longest time the forums were down because of this (sorry if this was posted already I only went one page back).

Sifu

01-24-2008, 05:04 AM

That whole thing with our old posts was never fixed :(

Morgoth Bauglir

01-24-2008, 10:13 AM