littlefuzzy
04-07-2009, 03:26 AM
I had purchased the 4 SCTV volumes from Dollar General probably 2 years ago, but I didn't get around to opening them until a couple of weeks ago. I discovered that one of the sets was missing a disc, and it was a brand new set.
I emailed Shout Factory about this error on April 1st, and they sent me a replacement disc that I just got in the mail today.
That's pretty quick turnaround, indeed!
On a side note, has anyone else ever had a disc missing from a sealed set? I think several years ago, I discovered I was missing the second disc in the Supergirl limited edition, but I found that pretty quickly after I got the order from Deep Discount DVD, and they were happy to replace the set for me.
BTW, I am posting this at several forums, but I'm not spamming... I don't work for Shout Factory, yadda yadda...
I emailed Shout Factory about this error on April 1st, and they sent me a replacement disc that I just got in the mail today.
That's pretty quick turnaround, indeed!
On a side note, has anyone else ever had a disc missing from a sealed set? I think several years ago, I discovered I was missing the second disc in the Supergirl limited edition, but I found that pretty quickly after I got the order from Deep Discount DVD, and they were happy to replace the set for me.
BTW, I am posting this at several forums, but I'm not spamming... I don't work for Shout Factory, yadda yadda...